Pawsh Pup PolicyBehavior & Spayed/Neutered Rules
The safety and well-being of every furry guest is our top priority. Here is how we handle group play, behavior and spayed/neutered requirements so every dog at Pawsh Park stays safe and happy.
It Starts With a Meet & Greet
New places, new people and new friends can be stressful, so your pup's first day is very important. We gently introduce them to Pawsh Park and give support and guidance along the way.
Every dog goes through an initial assessment to help us understand their behavior, temperament and socialization skills. If we see behavior that could put your dog or other dogs at risk, we decide whether the dog is suitable for group play.
When Group Play Isn't a Fit
Some dogs have behavior issues that keep them from joining group play. Here is how we handle it.
Group Play Exclusion
Dogs with behavior issues that can't safely join group play won't join group play sessions. We don't currently have space to offer individual play for these dogs, so we focus on their comfort during the stay with a separate, secure area to rest and relax. Potty breaks are included.
Strike One
Problem behavior that puts the dog or other dogs at risk counts as a strike. Strikes are documented and discussed with the owner. A strike means a mandatory behavior assessment with a professional dog trainer, which may be arranged externally at the owner's expense.
Strike Two
If a dog gets a second strike within a reasonable timeframe, we let the owner know their dog isn't the right fit for Pawsh Park, and they can no longer use our services.
Permanent Ban
If a first strike involves an aggressive attack on another dog or a staff member, it results in an immediate and permanent ban.
Close Monitoring
Dogs with behavior issues are closely monitored during their stay. We reserve the right to refuse entry or continue services to any dog that poses an unreasonable risk to others, despite reasonable efforts to address the behavior.
We try to welcome as many dogs as we can, but our primary concern is a safe, enjoyable environment for every dog and staff member.
What Could Count as a Strike
These are examples only. Each situation is assessed case by case, based on how severe and frequent the behavior is and the risk it poses.
Aggressive behavior toward other dogs
- Biting, lunging or attacking other dogs during interactions.
- Possessive or resource-guarding behavior that leads to aggression toward other dogs.
Aggressive behavior toward staff
- Biting, growling or snapping at staff during handling, bathing or other interactions.
- Territorial or protective aggression toward staff.
Excessive fear or anxiety
- Extreme fear or anxiety that keeps a dog from relaxing or engaging with other dogs or staff.
- Consistent fear aggression, such as biting or snapping when feeling threatened or cornered.
Inappropriate or excessive mounting
- Persistent mounting of other dogs despite corrections or redirection.
Uncontrolled barking or vocalizing
- Excessive barking without cause that disrupts other dogs or staff.
- Intense or aggressive vocalizations toward other dogs or staff.
Not following commands or redirection
- Unwillingness or inability to respond to basic commands, making the dog hard to manage in a group.
- Ignoring redirection and continuing disruptive behavior despite corrective measures.
Spayed & Neutered Requirements
To keep the environment harmonious and secure, dogs must be spayed or neutered by an age that depends on their size. Proof from your vet is required.
| Size | Definition | Alter by | Exception timeframe |
|---|---|---|---|
| Tiny | Up to 25 lbs, or under 15 in at the shoulder | 6 to 9 months | 9 to 12 months |
| Small | 25 to 50 lbs, or 15 to 22 in at the shoulder | 6 to 9 months | 9 to 12 months |
| Medium | Over 50 lbs, or over 22 in at the shoulder | 9 to 12 months | 12 to 18 months |
| Large | Over 100 lbs, or over 30 in at the shoulder | 9 to 12 months | 12 to 18 months |
Exceptions
If altering a dog could adversely affect their behavior or how they get along with other dogs in the yard, an exception may be considered.
- Case by caseEvaluated by our trained staff
- Vet documentationA certified veterinarian must explain the reason for the delay and the steps taken to address the behavior
- Timeframe set by usBased on the circumstances, behavior improvements and your vet's recommendations, and shared with you
Proof of Alteration
Provide a certificate or documentation from a certified veterinarian before your pup can attend Pawsh Park.
Periodic Reevaluation
Dogs granted an exception are reevaluated periodically. We may revoke an exception if the behavior remains problematic or risky for other dogs.
Questions?
Call 501.404.8862 or text your location's front desk and we'll be glad to help.
Why Unaltered Dogs Can't Join Group Play
There are several reasons, and they all come back to keeping every dog safe.
Health & Safety
Intact males can be more territorial or dominant, especially around females in heat, which can lead to conflicts and injuries.
Behavior
Mounting and excessive marking can disrupt group play and trigger reactions from other dogs.
No Accidental Breeding
In a daycare setting, it is crucial to prevent any chance of unwanted pregnancies.
Staff Safety & Handling
Unaltered dogs can need extra attention and supervision.
Less Stress for Everyone
Females in heat can be uncomfortable, and intact males can become stressed or agitated when they are nearby.
Ready to Meet Us?
Book a Meet & Greet and we'll take it from there.