What is your role at our facility, and how long have you been in this position?
Can you briefly describe your background in the pet care industry?
How did you get started in this field?
What types of dogs have you worked with in the past, and do you have any specialized skills or training (e.g., obedience training, grooming, dog first aid)?
What sparked your love for dogs, and do you have any personal pets?
Can you share a memorable experience or story involving a dog that left a lasting impression on you?
What do you believe makes a doggie daycare and boarding facility exceptional, and how do you contribute to that?
How do you ensure the safety, comfort, and happiness of the dogs in our care?
Do you have a favorite dog breed, or are there specific breeds you particularly enjoy working with?
Are there any unique or fun activities you like to do with the dogs during their stay?
How do you collaborate with fellow staff members to ensure a smooth operation at the facility?
Are you actively pursuing any certifications or training related to pet care and dog behavior?
How do you stay up-to-date with the latest trends and best practices in the industry?
Share a fun fact or hobby about yourself that may not be related to your work but allows clients to get to know you better.
What are your long-term goals in the pet care industry, and how do you see yourself contributing to the growth and success of our facility?
How do you approach and interact with pet owners? What steps do you take to address their concerns and provide excellent customer service?
How do you communicate with pet owners to keep them informed about their dogs' experiences and well-being?
Can you share an example of a challenging customer interaction and how you handled it?